Project / Quality Controls

The policy of Carter Corporation is always to provide our clients with quality services
- those that conform to relevant standards and codes of practice and / or mutually agreed
complying requirements - so that we are recognised as one of the leaders in client satisfaction
in our field.

Carters has a formidable track record in meeting completion dates and budget restraints.
Much of this success is attributed to Carters stringent management control systems,
which include risk management, team development, contract procedure, cost control, quality
assurance and safety standards.

Each of us is personally responsible for the quality of our work. This means knowing and
understanding the requirements of each task we undertake, doing the job right first time and
initiating action to change requirements which are invalid or cannot be met.

To accomplish this we will:

• Regard quality management as critical to business success and hold employees
  at all levels accountable for quality.

• Continuously monitor that we are meeting client requirements and expectations
  at all times.

Quality Plan

A Job Specific Quality Plan will be developed and agreed at the initial briefing session.
This will allow our Consultant to be fully aware of the requirements of our Client and their
staff in order to incorporate any special needs into our Quality Plan.

The Quality Plan sets out the guidelines in which the work will be carried out to ensure
safety and best practice at all times. It will lay the ground work for appropriate action which
is the outcome of the survey and report of findings.

Quality Assurance

Our service provides for an initial briefing and subsequent debriefing session with our
client to ensure that the proposed survey and reporting methods are totally in keeping
with the agreed requirements of our client and the governing legislation. The health and
safety of the work environment will be maintained at all times.